Franklin (2004). Chapter 4 (The Real World Of Technology).

“Many technological systems, when examined for context and overall design, are basically anti-people. … When students are seen as not sufficiently competent, it is likely to be computers that the school purchases rather than extra teacher’s time and extra human help. And when security agencies in this country feel that Canadian citizens harbour thoughts and might contemplate actions that the state doesn’t like, they don’t invite these citizens to discuss their grievances or alternate thoughts openly and on a basis of equality. Instead, telephones are tapped or files are assembled by purely technological means.” (p 71-72)

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