de los Santos & Finger (1994). Managing Educational Operations.

“… a highly centralized college is characterized by efficiency, uniformity, economy, and impartial treatment of units but also tends to create low morale and depersonalization of members. Conversely, high decentralization encourages creativity and the relevance of programs but can also cause duplication, communication gaps, and excessive competition.” (p 431)

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Levin (1995). The Challenge of Leadership.

“These principles include institutional responsiveness to community needs, the maintenance of a comprehensive curriculum, institutional emphasis upon teaching and providing services to students, and the articulation, if not necessarily the application of democratic values in institutional governance.” (p. 105) (per Levin and Dennison 1989)

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