Reinecke (2008). Cultural adaptivity for the semantic web.

“Culturally adapted user interfaces have been demonstrated to outperform ordinary applications for culturally diverse user groups with regard to user acceptance and usability in general. … Cultural software localization can, therefore, be seen as extremely time-consuming and prohibitively expensive. … Therefore, users cannot be expected to know themselves where the system should be adapted.” (p 946)

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Nielsen (1994). Chapter 2 – What Is Usability?

“This term [user friendly] … is unnecessarily anthropomorphic — users don’t need machines to be friendly to them, they just need machines that will not stand in their way when they try to get their work done. … it implies that users’needs can be described along a single dimension …” (p 23)

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Smith, Salaway, & Borreson Caruso (2009). The ECAR Study of Undergraduate Students and Information Technology, 2009.

“Some argue that the type and characteristics of the technology used to convey knowledge strongly influence how the knowledge is perceived, or, as Marshall McLuhan famously proposed in his study of communications media, ‘the medium is the message.'” (p 59)

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Shirky (2009). How cellphones, Twitter, Facebook can make history.

“… what matters here isn’t technical capital, it’s social capital. These tools don’t get socially interesting until they get technologically boring. It isn’t when the shining new tools show up that their uses start permeating society. It’s when everybody is able to take them for granted.” (2:17-2:38)

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Dormann & Chisalita (2002). Cultural values in web site design.

“The research looks at web site design in general and uses only one of Hofstede’s cultural dimensions. Concludes that culture is important factor in the process of web site design. Results of cultural influence were manifested through the web site designs that were examined.”

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