Abdelnour Nocera & Camara (2010). Reflecting on the usability of research on culture in designing interaction.

“… cultural models being applied to interface development and research. … Drawing on different social science theories, the authors discuss top-down and bottom-up perspectives in the study of users’ cultural differences and discuss the extent to which each provides usable design knowledge. … a sociotechnical approach …” (p 150)

See this page at https://kinasevych.ca/index.php

Rogers, Graham, & Mayes (2007). Cultural competence and instructional design.

“… the issue of culture in the field of Instructional Design and Technology (IDT) is gaining ground and an increasing audience of interest. The instructional designers, assigned to design the educational content and experiences, are not immune from the influence of their own cultural blinders.” (p 198)

See this page at https://kinasevych.ca/index.php

Nielsen (1994). Chapter 2 – What Is Usability?

“This term [user friendly] … is unnecessarily anthropomorphic — users don’t need machines to be friendly to them, they just need machines that will not stand in their way when they try to get their work done. … it implies that users’needs can be described along a single dimension …” (p 23)

See this page at https://kinasevych.ca/index.php